Ku922 Privacy Policy —
Our Commitment to Protecting Your Data

1 Introduction

Ku922 is an international online gaming platform serving members in Bangladesh and across the globe. We believe that protecting privacy is not just a legal obligation — it is our ethical responsibility to our members.

This Privacy Policy describes what information ku922 collects, why it is collected, how it is used and stored, and what rights you have over your data. By using the ku922 website or mobile app, you are considered to have consented to this Privacy Policy.

If you have any questions or need clarification on anything, please reach out to our support team — we are always here to help.

2 What Information We Collect

Ku922 collects various types of information from members — both directly from you and automatically through your usage patterns.

Directly Provided Information:

• Full name, date of birth, and nationality.
• Email address and mobile number.
• Residential address and postal code.
• National ID or passport number (for KYC verification).
• Bank account or mobile wallet details (for payment processing).

Automatically Collected Information:

• IP address and device type.
• Browser type, operating system, and device ID.
• Time spent on the platform, pages visited, and session data.
• Gaming activity, betting history, and transaction records.
• Usage data collected through cookies and tracking technologies.

3 Use of Information

Ku922 uses your data only for specific, defined purposes. We never use your information for anything beyond what is necessary.

If you wish to opt out of marketing communications, contact our support team at any time and we will take care of it promptly.

4 Data Sharing

Ku922 never sells your personal data. In certain circumstances, limited information may be shared with trusted partners.

• Payment Service Providers: Information required for deposit and withdrawal processing is sent to approved payment gateways, including Mobile Banking, Nagad, and Rocket.
• Technology Partners: Minimal data may be shared with trusted technology companies for server hosting, data analytics, and security services.
• Legal Obligations: ku922 is required to disclose information when ordered to do so by a court or regulatory authority.
• Fraud Prevention: In cases of serious fraud or criminal activity, information may be shared with law enforcement authorities.

Third parties with whom we share data are contractually bound to uphold our privacy standards. We ensure your information is kept properly protected at all times.

5 Data Protection

Ku922 protects your data using industry-standard technology and practices. Our security measures are continuously updated.

• SSL/TLS encryption is used for all data transmissions.
• Stored data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA) support.
• Regular security audits and vulnerability assessments.
• Restricted staff access — only authorized personnel can access data.
• 24/7 automated monitoring for suspicious activity.

6 Cookie Policy

Ku922 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

• Essential Cookies: Used to maintain your login session and ensure platform security. The platform cannot function properly without these cookies.
• Functional Cookies: Remembers your preferred language, settings, and personalizations.
• Analytics Cookies: Platform usage statistics are collected to help improve our services.
• Marketing Cookies: Used to show relevant offers based on your interests.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some services.

7 Your Rights

As a ku922 member, you have several important rights over your own data.

• Right to Access Your Data: You can request to see what personal data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can restrict the use of your data for specific purposes.
• Right to Object: You can object to your data being used for marketing purposes.
• Data Portability: You can request a copy of your data in a specified format.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days.

8 Minor Protection

Ku922 strictly prohibits use of the platform by anyone under 18. We do not knowingly collect personal data from minors.

• Age verification is mandatory during the registration process.
• If there is any suspicion, ku922 may request a national identity document.
• If a minor is found to have registered, all associated data will be deleted immediately.

9 Data Retention Period

Ku922 does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.

• Account Information: Retained for the duration of account activity and for up to 5 years after closure.
• Transaction Records: Retained for a minimum of 7 years due to legal obligations.
• Gaming History: Retained for the duration of account activity and for 2 years after closure.
• Cookie Information: Automatically deleted within 30 days to 1 year.
• Support Records: Retained for up to 3 years after the last interaction.

Once the retention period expires, data is securely deleted or anonymized.

10 Changes to the Privacy Policy

Ku922 reserves the right to update this Privacy Policy, in part or in full, at any time. Any changes will be reflected with a revised date on this page.

For significant changes, members will be notified via their registered email or a platform notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend checking this page regularly. The date of the latest update is always shown at the top of the page.

11 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team. Our team is available 24 hours a day, 7 days a week.

For more information, visit our Terms and Conditions Read or FAQ Page View.